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Job Title
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Credit Analyst
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Report Location
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Markham
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Job Type
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Contract
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Job Status
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Full Time
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Job Description
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As a Credit Analyst your role is to adjudicate/underwrite credit applications for RESL &/or Personal Lending credit requests while continuing to develop excellent customer service skills and delivering a legendary customer experience to our partners.
The successful applicant must either have previous underwriting experience preferably in mortgage broker environment with strong credit acumen and analytical skills or must demonstrate a deep knowledge of Personal Credit Products and Policies. Experience with Filgoix/Express and or Adjudicate platform will be considered an asset. To the Customer: Optimize credit opportunities by assisting partners in adjudicating, structuring, packaging and authorizing credits Maintain good relationships with partners including responding to questions and concerns Meet and where possible exceed SLA agreements Review of documents if/when necessary Contribute to operational improvements to streamline procedures/processes and enhance service To the Shareholder: Protect the interests of the Bank by ensuring credit is being adjudicated in accordance with assigned discretionary limits and established guidelines Perform due diligence in support of all credit applications Escalate with recommendation those credit applications that exceed discretionary limits and established guidelines Be knowledgeable and comply with Bank Codes of Conduct To the Team: Actively participate in the performance management process in support of own personal and professional development objectives Contribute to a positive work environment Participate in action plans to improve the employee experience Promote and encourage participation in community related activities Actively participate in regular meetings and coaching sessions Participate in unit and national R&R programs Contribute to a fair, positive and equitable environment that supports a diverse workforce |
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Job Requirements
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Individuals who demonstrate a deep knowledge of RESL & Personal Credit Products and Policy are preferred
Individuals with previous adjudicating/underwriting experience, strong credit acumen and analytical skills are preferred Experience in an exception lending environment Individuals who can work well independently and within a team Above average analytical skills, strong aptitude for problem solving and capacity for effective work flow, organization and planning Proven relationship management and strong customer service experience and skills Commitment to operational and service excellence Strong Administration and Customer Service background |
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Education and Accreditation
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Credit Experience would be an asset
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Skills Category
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Analytical skills -
Computer skills - Customer Service - Effective Communication - Impact & Influencing - Interpersonal Skills - Negotiation Skills - Business case - Creativity & Innovation - Listening Skills - Organizational Intelligence - Telephone Skills - Time Management - Relationship Management - |
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Hours
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Mon to Fri 7:00am to 8:00pm and Sat 8am -4pm (Rotation)
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Contract Duration (if applicable)
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1 Year (Jan 2014-Jan 2015)
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Flexible Work Options
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N/A
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Job Title
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Credit Assistant
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Report Location
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Markham
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Job Type
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Contract
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Job Status
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Full Time
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Job Category
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Credit -
Compliance - |
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Job Description
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Job Requirements
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Education and Accreditation
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Credit Experience would be an asset
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Skills Category
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Analytical skills -
Computer skills - Customer Service - Effective Communication - Listening Skills - Telephone Skills - Time Management - |
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Hours
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Mon to Fri 7:00am to 8:00pm and Sat 8am-4pm (Rotation)
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Contract Duration (if applicable)
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1 year
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Flexible Work Options
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N/A
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